Privacy Policy
Effective Date: April 14, 2025 · Last Updated: September 28, 2026
This Privacy Policy explains how SpartaDesign360, operated by Sparta Media Solutions LLC, collects, uses and protects your personal information when you visit spartadesign360.com or engage with our services.
1. Information We Collect
We collect: name, email, phone and project details you provide via forms. Payment information processed securely through Stripe (we do not store card numbers). IP address, browser type and pages visited collected automatically. GPS coordinates and timestamp for TCPA compliance records when SMS consent is provided.
2. How We Use Your Information
To respond to inquiries and deliver requested services. To send project updates, invoices and service communications. To contact you via phone or SMS if you have provided express written consent. To process payments and maintain financial records. To improve our website and services. To comply with legal obligations.
3. SMS and Phone Communications
By checking the consent box on our contact form, you expressly consent to receive SMS text messages and phone calls from SpartaDesign360. Message and data rates may apply. Opt out at any time by replying STOP or contacting info@spartadesign360.com. If you use our AI-powered phone answering service, calls may be recorded and transcribed for quality and service delivery purposes. You will be notified at the start of any recorded call.
4. Lexi Chat Conversations
Our website features Lexi, an AI-powered chat assistant. Conversations you have with Lexi may be stored to improve response accuracy, troubleshoot issues, and deliver follow-up communications you request. Stored conversations are not sold or shared with third parties except as necessary to operate the service.
5. Session Recording
We do not use session recording, keystroke logging, screen-capture replay, or similar behavioral tracking software (such as Hotjar, Microsoft Clarity, FullStory or equivalent). We use Vercel Analytics and Speed Insights, which collect aggregated, anonymized performance metrics only and do not record individual sessions or keystrokes.
6. Sharing Your Information
We do not sell, rent or trade your personal information. We share data only with service providers (Stripe, Formspree, hosting providers) as necessary to deliver services, when required by law, or in connection with a business transfer.
7. Data Retention
We retain personal data as long as necessary to provide services and comply with legal obligations. TCPA consent records are retained for a minimum of 4 years.
8. Security
We implement commercially reasonable technical and organizational measures to protect your information. All payment processing is handled by PCI-DSS compliant processors (Stripe). No method of internet transmission is 100% secure.
9. Your Rights
Depending on your location, you may have rights to access, correct, delete or restrict processing of your personal data. Contact info@spartadesign360.com. We will respond within 30 days.
10. Children's Privacy
SpartaDesign360 services are intended for adults 18 years of age or older. Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will delete it promptly. If you believe we may have done so, contact info@spartadesign360.com immediately.
11. Marketing Emails and Unsubscribe
If you receive marketing emails from us, you may opt out at any time by clicking the Unsubscribe link in any such email, or by emailing info@spartadesign360.com with Unsubscribe in the subject. Transactional emails (invoices, project updates, service notices) are necessary to deliver your services and are not subject to marketing opt-out.
12. Contact Us
Email: info@spartadesign360.com · Phone: +1 (888) 350-2999 · Website: spartadesign360.com