Refund Policy

In short: the setup fee is refunded in full if you cancel before work starts, and in part after that. Monthly fees are not refunded for a partly used month. Cancel anytime with no fee.

Cancelling vs Refunds

Cancelling your plan stops future renewals. A refund is a separate request about a charge you have already paid. See our Terms of Service for how cancellation works.

Setup Fees

If you cancel before we begin onboarding or design work, we refund the setup fee in full. After work has started, we refund the setup fee minus the reasonable value of the work completed, assessed case by case.

Monthly Plan Fees

Monthly plan fees are not refunded for a partly used month, unless the law requires it or we have agreed otherwise in writing. After you cancel, your plan stays active until the end of the month you have paid for and nothing more is charged.

If We Cannot Deliver

If SpartaDesign360 cannot deliver services you have paid for, we will offer an appropriate remedy, which may be a refund or a credit.

No Hidden Fees

There are no undisclosed cancellation or refund fees.

How to Request a Refund

Email info@spartadesign360.com with your name, the charge and the reason. We reply within 5 business days. Approved refunds are returned to the original payment method.

Payment Disputes

If there is a problem with a charge, please contact us first so we can fix it quickly. This does not limit your right to dispute a charge with your bank or card issuer.

Your Legal Rights

Nothing in this policy limits rights you have under applicable consumer protection law. Where the law gives you more, the law applies.

Contact

Email: info@spartadesign360.com · Website: spartadesign360.com · Business: Sparta Media Solutions LLC, Michigan, USA